I wanted to take this opportunity to thank you for all your hard work in making sure all the arrangements were done professionally and effectively.A number of my guests who dealt with you have confirmed my view that you are extremely competent, have an extremely good customer service attitude and go out of your way to try and make your guests comfortable. We were particularly pleased with your being available us on mail and phone all the time before and during the event and your clarity in communication. Also in dealing with the villa staff you were very balanced and fair. Your pleasant demeanor and calm approach in minor expected crisis situations was also exemplary. I am sure a number of us will be reaching out to you for future trips to Bali and I and my wife wish you a lot of success.